At wee99, your personal data is treated with the same care we apply to your account funds — protected, handled responsibly, and never misused. This Privacy Policy explains in plain terms what personal information wee99 collects from Pakistani players, why we collect it, how we use and protect it, and what rights you hold over your own data. Please read this document carefully alongside the wee99 Terms & Conditions.
Six foundational privacy principles guide every decision wee99 makes regarding your personal data — from the moment you register to the moment you withdraw your winnings.
wee99 collects only the personal data that is strictly necessary for the purposes stated in this Policy. We do not collect data "just in case" or for purposes unrelated to operating a safe, licensed gambling platform for Pakistani players. If we do not need it, we do not ask for it.
All personal data transmitted between your device and wee99's servers is encrypted using 256-bit SSL/TLS — the same standard used by HBL and UBL for their online banking services. Your name, CNIC details, payment information, and account credentials are never transmitted in plain text.
wee99 does not sell, rent, or trade your personal data with third-party marketers. Data is shared externally only with parties that are essential to operating the platform — payment processors, identity verification providers, and fraud prevention services — all bound by strict confidentiality agreements.
wee99 respects your rights over your own personal data. You may request access to, correction of, or deletion of your personal data at any time by contacting our support team. Data subject requests are processed within 30 calendar days. Full details of your rights are set out in Section 9 of this Policy.
Every category of data that wee99 collects is collected for a specific, stated purpose — and used only for that purpose. We do not use registration data for unrelated profiling. We do not use gameplay data to manipulate your betting behaviour. Transparency is a core commitment, not a policy statement.
wee99 retains personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable regulatory and licensing obligations. Once the retention period expires, data is securely deleted or anonymised. Retention schedules are detailed in Section 8 of this Policy.
For the purposes of this Privacy Policy, the following terms carry the meanings specified below:
2.1 wee99 acts as the Data Controller in respect of the Personal Data collected through the wee99 platform. As Data Controller, wee99 is responsible for determining how and why your personal data is processed, and for ensuring that processing is carried out lawfully, fairly, and transparently.
2.2 wee99 operates under an international gaming licence. The specific licensing jurisdiction and registered entity details are available to Players upon written request to wee99 Support. This information is disclosed directly rather than published broadly, as a standard practice among internationally licensed operators.
2.3 All privacy-related queries, data subject access requests, and complaints may be directed to wee99 Support via live chat or email at [email protected]. Pakistani players may correspond in either English or Urdu.
Data Protection Officer: wee99 has designated a Data Protection Officer (DPO) responsible for overseeing compliance with this Privacy Policy and applicable data protection legislation. Players wishing to contact the DPO directly may do so through the wee99 Support channel, specifying that the enquiry is for the attention of the DPO.
wee99 collects the following categories of Personal Data from Players:
| Category | Specific Data Elements | When Collected |
|---|---|---|
| Identity Data | Full name, date of birth, CNIC number, nationality | Registration; KYC verification |
| Contact Data | Pakistani mobile number (Jazz/Zong/Telenor/Ufone/Warid), email address | Registration |
| Financial Data | JazzCash/EasyPaisa account number, bank account details (HBL/UBL), USDT wallet address, transaction history | First deposit; payment method registration |
| Account Data | Username, encrypted password, account balance, bonus history, wagering history | Continuously during account activity |
| Technical Data | IP address, device type, browser type and version, operating system, session timestamps | Each platform access |
| Gameplay Data | Game sessions, bets placed, game outcomes, sports markets accessed, win/loss records | During gaming activity |
| Communications Data | Live chat transcripts, support emails, feedback submitted | Each support interaction |
| Document Data | CNIC images, proof of address documents, payment method verification documents | KYC process |
3.1 Special Category Data. wee99 does not intentionally collect special category data (such as health data, religious beliefs, or political opinions). If you voluntarily disclose such information — for example, when requesting self-exclusion on mental health grounds — it will be treated with the highest level of confidentiality and used solely for the purpose of administering the responsible gaming measure you have requested.
wee99 collects Personal Data through the following channels:
wee99 processes your Personal Data on the following legal bases, for the purposes specified:
5.1 Contractual Necessity
Processing is necessary to perform the contract between you and wee99 (the Terms & Conditions) and to provide the Services you have requested. This includes: creating and managing your Account; processing deposits and withdrawals; allowing you to participate in Games and Sportsbook markets; administering bonuses and promotions; and providing customer support.
5.2 Legal Obligation
Processing is required to comply with legal and regulatory obligations applicable to wee99 as a licensed gaming operator. This includes: conducting KYC and age verification; anti-money laundering (AML) screening and transaction monitoring; maintaining regulatory records as required by wee99's licensing authority; and reporting suspicious financial activity to applicable authorities where legally mandated.
5.3 Legitimate Interest
Processing is necessary for wee99's legitimate business interests, provided such interests do not override your fundamental rights. This includes: fraud detection and prevention; platform security monitoring; system performance optimisation; internal analytics for product improvement; and responsible gambling monitoring to identify players who may be at risk.
5.4 Consent
Where wee99 relies on your consent as the legal basis for processing — primarily in relation to marketing communications — you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal. Marketing opt-out requests are processed within 48 hours of receipt.
Marketing Communications: wee99 may send promotional emails and SMS messages to players who have opted in during registration or at any point in Account Settings. You may opt out at any time via Account Settings or by contacting support. wee99 does not sell your contact details to third-party marketers.
6.1 wee99 does not sell, rent, or trade your Personal Data with third parties for commercial or marketing purposes under any circumstances.
6.2 wee99 shares Personal Data with third parties only to the extent necessary and only with the categories of recipients listed below, each of which is contractually bound to process data only as instructed by wee99 and to maintain appropriate security standards:
6.3 In the event that wee99's business or any part of it is acquired by, merged with, or transferred to another entity, your Personal Data may be transferred as part of that transaction. wee99 will notify affected Players in advance of any such transfer where reasonably practicable.
7.1 wee99 uses cookies and similar tracking technologies on its platform. A cookie is a small text file stored on your device by your browser when you visit a website. Cookies help the platform remember your preferences, maintain your session, and provide anonymised analytics.
Types of Cookies Used by wee99
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential | Session management, login authentication, security tokens. Required for the platform to function. Cannot be disabled. | Session / up to 30 days |
| Functional | Remembers your language preference, display settings, and previously selected payment method. | Up to 12 months |
| Analytics | Collects anonymised data on page views, session duration, and navigation paths to help wee99 improve the platform experience. | Up to 24 months |
| Fraud Prevention | Device fingerprinting tokens used by our fraud detection system to identify unusual access patterns. | Up to 12 months |
7.2 You may control non-essential cookies through your browser settings. Disabling essential cookies will impair your ability to use the wee99 platform, including login functionality. Note that cookie preferences are device-specific — if you use wee99 on multiple devices, you will need to adjust settings on each.
7.3 wee99 does not use third-party advertising cookies or cross-site tracking technologies for the purpose of delivering targeted advertising to Pakistani players on external websites.
8.1 wee99 retains Personal Data for as long as is necessary to fulfil the purposes for which it was collected, subject to the retention periods required by applicable law and regulatory obligations.
| Data Category | Retention Period | Basis |
|---|---|---|
| Account & Identity Data | Duration of account + 5 years post-closure | Regulatory / AML obligation |
| Financial Transaction Records | 7 years from date of transaction | Regulatory / AML obligation |
| KYC Documents (CNIC etc.) | 5 years from date of verification | Licensing requirement |
| Gameplay and Betting Records | 5 years from date of activity | Regulatory obligation; dispute resolution |
| Support Communications | 3 years from date of interaction | Legitimate interest; dispute resolution |
| Marketing Consent Records | Until opt-out + 3 years | Legal obligation to demonstrate consent |
| Technical / Log Data | 13 months from collection | Security monitoring; fraud detection |
8.2 Upon expiry of the applicable retention period, Personal Data is either permanently deleted from wee99's active systems or anonymised such that it can no longer be linked to any identifiable individual. Anonymised data may be retained indefinitely for statistical and business improvement purposes.
wee99 recognises and respects the following privacy rights in relation to your Personal Data. Requests may be submitted via live chat or email to [email protected] and will be responded to within thirty (30) calendar days.
You have the right to request a copy of the Personal Data that wee99 holds about you. Upon verified request, wee99 will provide a summary of your Personal Data in a readable format within 30 days. First access request per year is provided free of charge.
You have the right to request correction of any inaccurate or incomplete Personal Data held by wee99. You may update some information directly in Account Settings. For corrections to identity data or documents, contact Support and provide the corrected information with supporting evidence.
You may request deletion of your Personal Data where it is no longer necessary for the purpose it was collected, or where you withdraw consent and no other legal basis applies. Note that wee99 may be required to retain certain data for regulatory compliance — in such cases, wee99 will delete what can lawfully be deleted and explain the basis for retaining the remainder.
You have the right to request that wee99 restrict processing of your Personal Data in certain circumstances — for example, while the accuracy of data is being contested or while a complaint is being investigated. Restricted data is retained but not actively processed during the restriction period.
Where processing is based on your consent or a contractual necessity and carried out by automated means, you have the right to receive your Personal Data in a structured, commonly used, machine-readable format for transmission to another controller of your choosing.
You have the right to object to processing based on wee99's legitimate interests at any time. You may also object to processing of your data for direct marketing purposes at any time, and wee99 will cease such processing immediately upon receipt of a valid objection.
How to Exercise Your Rights: Contact wee99 Support via live chat (24/7, response within 5 minutes on average) or email at [email protected]. State your registered mobile number and the specific right you wish to exercise. We will verify your identity before processing the request. All requests are handled in both English and Urdu.
10.1 wee99 implements a range of technical and organisational security measures to protect your Personal Data against unauthorised access, accidental loss, disclosure, alteration, and destruction. These measures include but are not limited to:
10.2 Data Breach Notification. In the event of a personal data breach that is likely to result in a risk to the rights and freedoms of affected Players, wee99 will notify the relevant supervisory authority within 72 hours of becoming aware of the breach. Affected Players will be notified directly without undue delay where the breach is likely to result in a high risk to their rights. Notification will be sent to the registered email address and mobile number on file.
11.1 The wee99 platform is strictly for individuals aged 21 years and above. wee99 does not knowingly collect Personal Data from individuals under the age of 21. Providing false date-of-birth information during registration to circumvent this restriction constitutes a material breach of the wee99 Terms & Conditions.
11.2 If wee99 becomes aware that Personal Data has been collected from an individual under the age of 21, that data will be deleted from our systems within 48 hours and the associated Account will be permanently closed. Any funds held in the Account at the time of closure will be handled in accordance with wee99's underage account policy.
11.3 wee99 strongly encourages parents and guardians in Pakistan to use parental control software on household devices to restrict access to online gambling platforms by minors. If you believe a minor has accessed a wee99 account, contact Support immediately on an emergency-priority basis.
12.1 As an internationally licensed operator serving Pakistani players, wee99 necessarily stores and processes data on infrastructure that may be physically located outside Pakistan. This includes cloud server infrastructure, KYC verification services, and game server infrastructure operated by wee99's game supply partners.
12.2 Where Personal Data is transferred to jurisdictions that may not provide the same level of data protection as Pakistan, wee99 ensures that adequate safeguards are in place through: standard contractual clauses requiring the recipient to maintain equivalent data protection standards; contractual obligations on service providers to process data only as instructed and to maintain appropriate security measures; and selection of service providers operating under established international data protection frameworks.
12.3 A list of the general categories of countries to which Personal Data may be transferred is available upon request from wee99 Support.
13.1 wee99 reserves the right to update this Privacy Policy at any time to reflect changes in applicable law, regulatory requirements, or our data processing practices.
13.2 Material changes — those that significantly affect how we process your Personal Data or the rights available to you — will be communicated to registered Players via email to the registered address and/or in-platform notification at least fourteen (14) days before the change takes effect.
13.3 Minor changes (such as formatting improvements, clarifications that do not alter the substance of the Policy, or updates to contact information) may be made without advance notice. The "Last Updated" date at the top of this Policy is always current.
13.4 Continued use of the wee99 platform following the effective date of any update constitutes acceptance of the revised Privacy Policy. If you do not agree with the changes, you should close your account before the effective date.
If you have any questions about this Privacy Policy, wish to exercise a data subject right, wish to raise a privacy concern, or need assistance in English or Urdu regarding how wee99 handles your Personal Data, please contact wee99 through any of the following channels:
If you are dissatisfied with wee99's response to a privacy query or data subject request, you have the right to lodge a complaint with the supervisory authority designated by wee99's licensing jurisdiction. Details of the relevant supervisory authority are available upon request from wee99 Support.
Response Time Commitment: wee99 acknowledges all privacy-related requests within 48 hours and provides a substantive response within 30 calendar days of receipt, or within 3 months for complex requests where an extension is communicated to you within the initial 30-day period.
wee99 combines 256-bit SSL encryption, transparent data practices, and a fully responsive Pakistani support team to give you a gaming experience you can trust from the very first login. 1,000+ certified games, instant JazzCash withdrawals, PSL cricket betting — all on an internationally licensed platform. 21+ only.